CASE STUDY : SPECIALIST TRAINING, GOLD MINING OPERATION, SUMBAWA, INDONESIA
BACKGROUND
- Major International client (gold, copper project) employing poorly trained local security guard force
- Supervisors and guards lack appropriate training, communication and general skillsets
- Project impacted by local community resistance and elevated expectations
- Internal fraud and theft concerns
- Limited police support, increasing risk of damage to site, assets and personnel
CLIENT EXPECTATIONS
- Junior leadership training for Supervisors
- Guard force training to an appropriate professional level and follow up mentoring programme
- Riot control training, rapid response development, and the use of appropriate equipment
- Post-incident Investigations training
PROJECT OUTCOMES
- Enhancement of guard force skills and techniques leading to increased morale and capabilities
- Supervisors trained to effective leadership capabilities
- Suppression of real-time riot situation
- Introduction of Standard Operating Procedures and Incident reporting