CASE STUDY: COMMUNITY DEVELOPMENT, COAL PROJECT INDONESIA
- Resource allocation protests by local communities
- Unclear stakeholder relations
- Poor communications framework
- Regular demonstrations interfering with mining operations
- Increasing hostile media and NGO attention
CLIENT REQUIREMENTS
- Identify all stakeholders and analysis of current issues and community expectations
- Community engagement and relationship development strategy
- Project planning, recruitment, training, implementation and mentoring of staff
PROJECT OUTCOMES
- Engagement with all stakeholders, increased communications and the rebuilding of relationships with the communities
- Transparency of Community Development programme, overseen by corporate management to prevent nepotism and cronyism outcomes
- Elimination of community protests and interference to mining operations and personnel movement
- Media coverage becomes positive in recognition of corporate efforts to enhance liaison with communities.